Terms & Conditions – Catamaran Rental Cruise Dubai Marina
1. Booking & Payment
All bookings must be made through our official website. Payments are securely processed via major credit/debit cards and authorized payment gateways. Your reservation is confirmed once the payment is successfully completed. By completing the payment, you confirm you are authorized to use the selected payment method.
2. Age & Pricing Policy
Our pricing and seating policy is based on guest age and height to ensure safety and comfort:
- 0 – 3 years: Free entry when accompanied by a guardian.
- 3 – 9 years: Charged at child rate.
- 9 years and above: Charged at adult rate.
Please notify us in advance if traveling with infants or young children so we can prepare appropriate seating arrangements.
3. Cruise Modifications & Cancellations
Requests to reschedule or cancel must be made at least 24 hours before the scheduled cruise time. Eligible cancellations within this timeframe may receive refunds according to our Cancellation Policy. No refunds are provided for no-shows or late arrivals.
4. Cruise Vessel & Seating
Our catamaran features two spacious decks, both fully enclosed with panoramic windows. The vessel offers a climate-controlled environment, ensuring comfort and protection from the weather throughout the year.
Unless a private charter is booked, seating is shared with other guests and allocated on a first-come, first-served basis at boarding. While we try to accommodate seating preferences, specific seat assignments cannot be guaranteed.
The vessel’s capacity is limited to maintain an intimate and premium experience for all guests.
5. Weather & Force Majeure
Cruises may be rescheduled or canceled due to adverse weather, sea restrictions, government directives, or other unforeseen events. In such cases, we will offer one of the following at our discretion:
- Rescheduling to an alternative available date
- Offering a similar cruise experience of equal value
- A full refund if no alternative is acceptable
Our goal is to minimize inconvenience and ensure guest satisfaction.
6. Responsibility & Risk
Participation involves inherent marine activity risks. Guests must follow crew instructions at all times for safety. Unique Desert Tourism is not responsible for any lost or unattended personal belongings.
7. Travel Insurance
We highly recommend all guests obtain personal travel and health insurance prior to joining the cruise. Our vessels are fully insured and maintained to the highest safety standards, but personal coverage provides added peace of mind.
8. Governing Law
These Terms & Conditions are governed by the laws of the United Arab Emirates. Any disputes will be subject to the exclusive jurisdiction of the courts of Dubai.
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